We at ADI are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us.
Personal Information means any information that may be used to identify an individual or business, including, but not limited to, a first and last name, a company name, a home or other physical address, a phone or fax number, and an email address or other contact information, whether at work or at home. In general, you can visit ADI’s web pages without telling us who you are or revealing any Personal Information about yourself.
If you choose to provide us with your Personal Information on the Web or otherwise, we may transfer that Information within ADI or to ADI's third-party service providers, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world. This information sharing is solely used to assist us in the transmission of sales and product information to you, our customer.
Cookies and Other Tracking Technologies
Some of our Web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file transferred to your computer that may be used, for example, to collect information about Web site activity. Some cookies and other tracking technologies may serve to recall Personal Information previously indicated by a Web user. Cookies can identify repeat users and their preferences.
Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Web site.
Third Party Services
Third parties provide certain services on ADI's behalf. ADI may provide information, including Personal Information, that ADI collects on the Web or from your accounts to third-party service providers to help us deliver products, information, and services. Service providers are also an important means by which ADI maintains its Web site and mailing lists. ADI will take reasonable steps to ensure that these third-party service providers are obligated to protect Personal Information on ADI's behalf.
ADI does not intend to transfer Personal Information to third parties who are not bound to act on ADI's behalf unless you consent or such transfer is legally required. Similarly, it is against ADI's policy to sell collected Personal Information without consent
ADI web site contains links to other sites. ADI is not responsible for the privacy policies on other sites, nor does ADI endorse the content of other sites.
Personal Information and ADI-Burtek Policy
You may provide us personal information when you complete forms or contact us via telephone, mail, fax, or any other means. Once ADI receives information from you the information is maintained in a secure environment.
ADI policies and practices have been designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and corresponding provincial privacy acts:
Principle 1: Accountability
We responsibly maintain and protect the information we have about you.
Principle 2: Identifying
Purposes. The purpose for which your information is being collected will be explained to you either before or when it is collected.
Principle 3: Consent
We will obtain consent to collect, hold, use and disclose your information. The method of obtaining consent is appropriate to the type of personal information being collected, used or disclosed:
You can change your consent preferences at any time by contacting the Privacy Officer.
- ADI will obtain your express consent (verbal, written or electronic agreement) to collect, use or disclose sensitive personal information such as medical data or personal financial innormation.
- ADI will use implied consent to collect, use or disclose your personal information where one or more of the following apply
- a customer relationship already exists
- express consent has previously been given
- where the purpose of using the personal information is reasonably apparent to you
Principle 4: Limiting Collection
We will limit the information we collect to what is needed for those purposes ADI has identified.
Principle 5: Limiting Use, Disclosure and Retention
We will use and disclose your information only for the purposes we have identified, or when it is required or permitted by law.
Principle 6: Accuracy
We strive to keep your information as accurate, complete and up to date as possible.
Principle 7: Safeguards
We protect your information with appropriate safeguards and security measures. Our employees and service providers only have access to your information for the identified purposes and access is permitted only to the extent necessary for such purposes. In addition, we have taken several measures to protect your information, such as restricting physical access to our offices and using computer passwords and file encryption for on-line activities.
Principle 8: Openness
Upon your request, we will provide you with specific details about our information handling policies and procedures.
Principle 9: Access
We will give you access to the information we have about you. You may check the accuracy of your information and amend it as appropriate Accuracy is important to us. Please inform us of any errors in our information about you as soon as you are aware of them so that we may immediately correct our records. If the accuracy of information is in dispute, we will note it in our records.
Principle 10: Challenging our Compliance
We will investigate and respond to your concerns about any aspect of your information.
Personal Information is used for the purpose to which it is collected for a period of time to which it's purpose is required.
ADI keeps its mailing list in strictest confidence. Our mailing list will not be sold or made available to any third party companies, unless that company is being used for the dissemination of ADI's information (e.g. Canada Post or a Faxing service).
Any information distributed to ADI's mailing list, is done so on a permission basis.
If someone no longer wishes to receive information from ADI, calling our toll free number will initiate removal from our list.
We may make changes or revise our credit policy from time to time. Any changes will be posted on our website for your information.
Comments, questions or complaints regarding privacy within ADI are to be sent to by mail to Privacy Officer, ADI, 3455 Gardner Court, Burnaby B.C., V5G 3K8 marked "Personal and Confidential".
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